How to make your staff and business shine

Sir Richard Branson knows it and so should you. Responsible businesses recognise and live by the motto “your employees are your greatest assets”.  In tourism, taking care of your staff is even more important because well-trained staff is the bedrock of good service and happy customers, including the South African Tourism industry. Why are good staff so important in tourism? Here are some of the best reasons why employees are important to your tourism business:   Your employees are part of the South African tourism offering. How many times have you heard a tourist say “The tour guide on my tour […]