Water saving resources for Cape Town tourism businesses

Useful links and Information

For convenience the city has set up a City Business Enquiry Service that will provide information on the City’s procedures and processes. If you need any assistance please contact business.support@capetown.gov.za.

All tiers of government are actively responding to the drought crisis through restrictions, reducing their own consumption, awareness raising and augmenting water supply, amongst other interventions. For the latest updates please refer below:

Level 6b water restrictions came into effect from 1 February, with the following impact:

  • Residents to use 50 litres per day; across home, work, school or elsewhere.
  • Commercial properties need to reduce usage by 45% compared with the corresponding period in 2015 (pre-drought).
  • Agricultural users need to reduce usage by 60% compared with the corresponding period in 2015 (pre-drought).

Full level 6b water restrictions guidelines, including new guidelines for borehole and well-point use.


The new water and sanitation tariff structures that came into effect on 1 February 2018.

New National Department of Water and Sanitation (DWS) guidelines for groundwater use.


Cape Town Responsible Tourism How-to-Guide – ideas from other tourism businesses

Invest Cape Town – updates on business innovation, resources and FAQs

Day Zero Dashboard – indicates date from when we may have to start queueing for water. Updated every Monday.

City of Cape Town Water Dashboard showing dam levels and water usage. Updated every Monday

City Dam Levels Model – The Dam Levels Model is a macro-enabled spreadsheet which contains simplified dam level data so that you can stay informed about current water levels. Updated weekly.

Water Saving Toolkits – water and drought-related materials e.g. posters and guides

How to save water in your business or organisation – including a building water usage poster and guide.

Summary Guidelines for Alternative Water Installations, and apply here to install and use such systems.

Water Outlook 2018 Report and Water Outlook 2018 Presentation – produced by the City of Cape Town Water and Sanitation Department. Updated ad-hoc.

Day Zero and Water-related FAQs

Water Rationing Guide

Safe Use of Greywater booklet – how to use greywater safely at home or work.

All drought-related City of Cape Town media releases

Downloadable Save Like a Local posters


All drought-related information at www.capetown.gov.za/thinkwater

Subscribe to Day Zero and drought-related information at www.capetown.gov.za/subscribe


110% Green Western Cape for additional resources e.g. suppliers of water saving technologies and services. Please note that this is not an endorsement of these suppliers and/or services.

GreenCape has a drought business support service and runs regular workshops.

World Wildlife Fund (WWF) #WATERSHEDWEDNESDAY and the series of Wednesday Water Files.

SA Tourism has FAQs, posters, pictures and videos that you can use for your tourism business in their Asset Library


Drought crisis meeting for facilities managers

The City of Cape Town and SA Facilities Management Association (SAFMA) with support from Old Mutual, GreenCape and Western Cape Government recently hosted an interactive drought crisis meeting for facilities managers. Read more here.

Alternative water workshop for plumbers

An alternative water workshop for plumbers was held on 20 March 2018. The event provided plumbers and alternative installers an update on the drought crisis and an opportunity to engage in detail on the practical implementation of alternative water system installations, including regulation and legislated requirements and technical aspects. Download the presentation here.